Stan, a resident at the Ozanam Villa Burleigh Heads aged care facility on the Gold Coast in his single room.

Costs

What are the fees and charges for permanent care?

The Australian Government subsidises a range of aged care services for seniors, including home care and aged care facilities.

If you would like to access these subsidies, you will be asked to submit a Combined Assets and Income Assessment form from the Australian Government’s Department of Human Services.

The department will review your financial situation and determine if you will be asked to contribute to the cost of your care. You will never be denied care because you can’t afford it.

If you are part of a couple, half of your combined income and assets are considered in the income and assets assessment, regardless of which partner earns the income or owns the asset.

You are not required to submit an assets and income assessment form, but if you don’t you will need to pay the full cost of your residential aged care.

The fees for residential aged care include:

Basic daily fee

All residents pay a basic daily fee of 85% of the single basic Age Pension, covering your meals, cleaning, laundry, and utilities. For some people, this is the only fee you will need to pay. If you are a veteran or widow/er, contact the Department of Veterans’ Affairs to see if you are eligible for assistance with this fee.

Means tested care fee

Depending on the result of your asset and income assessment, you may need to pay an additional fee towards your care. There are caps set for the maximum amount you can pay in a year, and also for your lifetime. Once the maximum amount is reached, you will not need to pay any further fees. Any fees that you pay for home care contributes to these caps.

Accommodation payment

Following your asset and income assessment, the government will advise you of the maximum accommodation charge, if any, Ozcare can ask you to pay. The cost of your accommodation will also be based on the room and bathroom option that you choose (for example single or shared). Find your nearest facility to view the available rooms and maximum prices you might be asked to pay.

You can choose to pay your accommodation payment in full (known as a ‘refundable accommodation deposit’), in regular payments (known as a ‘daily accommodation payment’), or a combination of the two. You have 28 days from the time you moved in to a facility to choose how you will pay.

Fees for extra services

Some providers charge extra fees for higher standard rooms or additional services such as visits from an allied health professional or getting a haircut from an onsite hairdresser.

Allied health services include:

  • Physiotherapy
  • Psychology
  • Podiatry
  • Occupational Therapy
  • Nutritionist/Dietetics
  • Dentistry
  • Speech Pathology
  • Optometry

Additional fees will differ between providers. Ensure that you discuss and agree to prices before using extra services.

Estimating your fees

My Aged Care has a fee estimator to help you estimate what costs an aged care facility can ask you to pay. 

Residential Respite Care

Respite residents pay a basic daily fee of 85% of the single basic Age Pension which is payable a week in advance. If you have booked respite at short notice we will work out a payment arrangement with you.

If you are a veteran, you may be eligible for subsidised services. Contact the Department of Veterans’ Affairs to find out more.


Application process

To move into an aged care facility you will need to be assessed by the Australian Government’s Aged Care Assessment Team (ACAT).

Read more


Frequently asked questions

Find out about visiting hours, using your own doctor, and what to bring in our list of frequently asked questions for residential aged care.

Read more


Next steps:

Call us 1800 692 273 Enquire online


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