A group of Ozcare clients attends the Ekka as part of our NDIS, disability, and health services

NDIS Eligibility

Who can access the NDIS?

If you are aged under 65 years (or under 50 years for Aboriginal and Torres Strait Islanders) and have a permanent and significant disability, you may be eligible for NDIS services.

The NDIS provides support for people with disability to achieve their goals, participate in their community, and be part of the workforce.

To become an NDIS participant you must satisfy each of the following conditions through an assessment that will be conducted by the National Disability Insurance Agency (NDIA).

  • Disability requirement
    You have a permanent disability that significantly affects your ability to take part in everyday activities, such as dressing, showering, cleaning your house, or travelling around your community
  • Age requirement
    You are aged less than 65 years when you register for the NDIS
  • Residency requirement
    You are an Australian citizen, hold a permanent visa, or have a Protected Special Category visa
  • Availability requirement
    The NDIS has been rolled out to the place where you live

Disability requirement

The NDIA will ask you questions to see if you meet ALL of the following conditions:

  • You have an impairment or condition that is likely to be permanent
  • Your impairment substantially reduces your ability to participate effectively in activities, or perform tasks or actions unless you have:
    • assistance from other people, or
    • assistive technology or equipment (other than common items such as glasses), or
    • you can’t participate effectively even with assistance or aides and equipment
  • Your impairment affects your capacity for social and economic participation
  • You are likely to require support under the NDIS for your lifetime

NDIA may ask you to provide information about your disability, development delay, or early intervention requirements. This may include providing copies of existing letters, assessments or reports from health or educational professionals that detail your impairment and its impact on your daily life.

Age requirement

You must be aged under 65 years, or under 50 years for Aboriginal and Torres Strait Islanders, at the time you register for an assessment with NDIA. As long as your register before your 65th birthday, and satisfy the other eligibility requirements, you will be able to choose if you use NDIS services or aged care services.

Residency requirement

To access the NDIS, you must live in Australia and be ONE OF THE FOLLOWING:

  • An Australian citizen
  • A permanent resident
  • Hold a Protected Special Category Visa

Availability requirement

To access the NDIS, you need to live in an area where the NDIS has been launched. However, you are able to register for an eligibility assessment up to six months before the NDIS is due to go live in your area.

For Queensland, the launch dates and registration dates are:

RegionLaunch dateRegistration open
​Townsville Now available
​Mackay Now available  
​Toowoomba Now available
​Ipswich Now available
​Bundaberg 1 October 2017
(1 September for people who currently receive services from Disability Services Queensland)
NOW
​Rockhampton, Gladstone, Central Highlands

1 January 2018
(1 November 2017 for people who currently receive services from Disability Services Queensland)

NOW
​Brisbane, Logan, Redlands, Gold Coast, Fraser Coast, North & South Burnett, Cairns, Tablelands, Cape York, Torres Strait 1 July 2018 ​1 January 2018
​Moreton Bay, Sunshine Coast, Noosa, Gympie 1 January 2019 ​1 July 2018

What if I’m not eligible?

To ensure you receive the right support it’s important to find out if you’re eligible for the NDIS by completing your registration and assessment. The Queensland Government has released information for people currently receiving Queensland Community Care Services (QCCS).

If you are aged under 65 years (or under 50 years for Aboriginal and Torres Strait Islanders) and you have a disability or other condition that restricts your ability to carry out everyday activities, you may be eligible for disability & health services through Queensland Community Care Services (QCCS). 

If you are over the age of 65 (or over 50 years for Aboriginal and Torres Strait Islanders), you may be eligible for aged home care services through the Commonwealth Home Support Programme (CHSP).

How do I register?

If you live in any of the areas where registration is open, or the NDIS has officially launched, call us now on 1800 Ozcare (1800 692 273) to start your NDIS registration and find out if you’re eligible.

Register now

More information


How to access services

If you live in or near Townsville, Mackay, Toowoomba, or Ipswich, call us now on 1800 Ozcare (1800 692 273) to start your NDIS registration and find out if you’re eligible.

Register now


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