COVID-19 Update for
Residential Aged Care
Yellow Divider

Effective 15 April 2021

Queensland wide restrictions on visiting residential aged care facilities have been lifted effective 6am Thursday 15 April 2021.

We welcome back visitors to our aged care facilities. The following restrictions are in place in accordance with Aged Health Direction No.26: 

A person must not enter, or remain on, the premises of a residential aged care facility in the State of Queensland if:

  • During the 14 days immediately preceding the entry, the person who is an international arrival arrived in Australia from a place outside Australia; or
  • During the 14 days immediately preceding the entry, or since the start date identified for the COVID-19 hotspot, whichever is shorter, the person has been in a place which at the time of entry is a COVID-19 hotspot; or
  • During the 14 days immediately preceding the entry, the person had known contact with a person who has a confirmed case of COVID-19; or
  • The person has a temperature equal to or higher than 37.5 degrees or symptoms consistent with COVID-19; or
  • The person has been tested for COVID-19 and has not yet received the results of that test; or
  • After 3 May 2021, the person does not have an up to date vaccination against influenza if the vaccination is available to that person. Note: the vaccination is not available to a person only if:
    1. the person has a medical contraindication to the influenza vaccine; or
    2. the person is observing the recommended waiting period between receiving the COVID-19 vaccine and the influenza vaccine

From 3 May, no one can enter an aged care facility without having the current influenza vaccination for 2021, unless the exemption criteria apply as detailed above. 

If you are currently participating in the COVID 19 vaccination you will need to provide the evidence of the stage of immunisation you are at in this program so we can meet the 2 weeks prior or 2 weeks after prior to you receiving the 2021 Influenza Vaccination to allow for an interim exemption.

Once you can receive the 2021 influenza vaccination you will be required to present this evidence to our staff to allow for routine visits to occur.

We ask that you have this season’s Influenza Vaccination and provide evidence as soon as possible. You will then be issued with a proof of vaccination card to present at all subsequent visits.

Thank you for your cooperation in helping to keep our residents safe and well. For the latest information on protecting aged care residents during COVID-19 please visit Queensland Government Department of Health website.

Protecting our clients,
their families
and our staff
Yellow Divider

Ozcare is closely monitoring the Australian Government Department of Health for the latest updates on COVID-19, as well as following the advice from our federal and state-based health authorities and our peak bodies.

We take great pride in providing services within our aged care facilities, retirement villages, day respite centres and to the wider community, and we are committed to minimising the spread of COVID-19. As always, the health and well-being of our clients, staff and volunteers, remains our number one priority.

Ozcare already has in place extensive outbreak management policies and procedures to manage any suspected form of outbreak in our aged care facilities. All outbreaks are managed by these set protocols, and reporting requirements, as set by Queensland Health Public Health Units.

Additionally, our staff are trained, and adhere to, several policies and procedures for infection control and environment management. Ozcare has formed an executive working group to implement a number of preventative measures across Ozcare to keep our clients, staff and volunteers safe and well. We have taken the following precautions to date:

  • Implemented outbreak cleaning protocols throughout Ozcare
  • Enforced a restricted visitor policy and restricted visiting hours at our aged care facilities
  • Introduced mandatory temperature checks & screening questionnaires to all visitors to our aged care facilities and day respite centres
  • Introduced mandatory influenza vaccinations for all Ozcare staff working at our aged care facilities and in our community care services
  • Place additional hand-sanitisers throughout our services
  • Vigilant monitoring of clients by all staff members for any early ‘flu like’ symptoms and immediate reporting of these to Clinical Management, Seniors Management and GPs
  • Additional internal reporting protocols for unwell clients, staff and volunteers