COVID-19 Update for
Aged Care Facilities
Yellow Divider

As of 8 October 2021

All of Ozcare’s aged care facilities are currently open to visitors. Masks are mandatory for all visitors and staff in South-east Queensland impacted areas. All visitors must follow the below requirements.

Visitors, staff or volunteers at a residential aged care facility should not be anyone who:

  • is unwell
  • has been diagnosed with COVID-19 or asked to quarantine
  • has returned from overseas in the last 14 days (excluding safe travel zone countries)
  • has had contact with a person with COVID-19 in the last 14 days
  • has visited a COVID-19 hotspot in the last 14 days or since the hotspot was declared (whichever is shorter)
  • has visited an interstate exposure venue in the last 14 days unless an exemption has been granted for an end-of-life visit
  • has been in an interstate area of concern in the last 14 days or since the identified start date (whichever is shorter) unless you fit into one of the categories of people who are allowed to enter a facility with a negative COVID-19 test
  • has been tested for COVID-19 and is waiting for the result (except for tests due to surveillance testing obligations)
  • has COVID-19 symptoms of fever (37.5 degrees or more), cough, shortness of breath, sore throat, loss of smell or taste, runny nose, diarrhoea, nausea, vomiting or fatigue

You may enter a residential aged care facility if you do not fit into any of the above categories and you have had your 2021 Influenza Vaccination. You will be required to show evidence of your 2021 Influenza Vaccination. At this time you will be issued with a Proof of Influenza Vaccination card to show reception staff on future visits.

Visitors should:

  • Wash their hands before entering and leaving the facility
  • Stay 1.5 metres away from others where possible
  • Stay in the resident’s room, outside or in a specific area (avoiding communal spaces)
  • Stay away when unwell
  • Follow requests from the facility to help keep staff and residents safe


COVID-19 Update for
Community Care
Yellow Divider

Masks are mandatory for all of our staff at all times in South-east Queensland impacted areas. In other areas, masks are worn wherever 1.5m distance cannot be kept during cares.

We continue to work closely with Queensland Health and follow their advice. If you have any concerns, please don’t hesitate to contact us on 1800 Ozcare (1800 692 273) or email us.