COVID-19 Update for
Aged Care Facilities
Yellow Divider

South-east Queensland Lockdown

To protect the health of Queenslanders, from 4pm AEST Saturday 31 July 2021 to 4pm AEST Sunday 8 August 2021, areas in South East Queensland, will be subject to new restrictions. This includes Local Government Areas (LGAs) of Brisbane, Ipswich, Logan City, Moreton Bay, Redlands, Sunshine Coast, Gold Coast, Noosa, Somerset, Lockyer Valley and Scenic Rim.

This impacts the following Ozcare aged care facilities, which will be in lockdown and unable to permit visitors:

  • Ozanam Villa – Burleigh Heads
  • Parkwood Gardens – Labrador
  • De Paul Villa – Southport
  • Keith Turnbull Place – Labrador
  • Bakhita Villa – Oxley
  • Palm Lodge – New Farm
  • Ozanam Villa – Clontarf
  • Caroline Chisholm – Currimundi
  • Ozcare Noosa Heads

Masks are mandatory for all of our staff at all times in South-east Queensland impacted areas.

For Ozcare facilities outside of these areas, visitors must follow the below requirements. Visitors, staff or volunteers at a residential aged care facility should not be anyone who:

  • is unwell
  • has been diagnosed with COVID-19 or asked to quarantine
  • has returned from overseas in the last 14 days (excluding safe travel zone countries)
  • has had contact with a person with COVID-19 in the last 14 days
  • has visited a COVID-19 hotspot in the last 14 days or since the hotspot was declared (whichever is shorter)
  • has visited an interstate exposure venue in the last 14 days unless an exemption has been granted for an end of life visit
  • has been in an interstate area of concern in the last 14 days or since the identified start date (whichever is shorter) unless you fit into one of the categories of people who are allowed to enter a facility with a negative COVID-19 test
  • has been tested for COVID-19 and is waiting for the result (except for tests due to surveillance testing obligations)
  • has COVID-19 symptoms of fever (37.5 degrees or more), cough, shortness of breath, sore throat, loss of smell or taste, runny nose, diarrhoea, nausea, vomiting or fatigue

You may enter a residential aged care facility if you do not fit into any of the above categories and you have had your 2021 Influenza Vaccination. You will be required to show evidence of your 2021 Influenza Vaccination. At this time your will be issued with a Proof of Influenza Vaccination card to show reception staff on future visits.

Visitors should:

  • Wash their hands before entering and leaving the facility
  • Stay 1.5 metres away from others where possible
  • Stay in the resident’s room, outside or in a specific area (avoiding communal spaces)
  • Stay away when unwell
  • Follow requests from the facility to help keep staff and residents safe

COVID-19 Update for
Community Care
Yellow Divider

Ozcare is an essential service provider and we will continue to service our clients in the lockdown areas in South-east Queensland. Masks are mandatory for all of our staff at all times in SEQ impacted areas but in other areas worn wherever 1.5m distance cannot be kept during cares. 

Unfortunately the following Ozcare Day Respite Centres will be closed during the lockdown:

  • St Catherine’s Day Respite Centre- Clontarf
  • Runaway Bay Day Respite Centre
  • Parkwood Gardens Day Respite Centre
  • St Louise de Marillac Day Respite Centre – Burleigh Heads

We continue to work closely with Queensland Health and follow their advice. If you have any concerns, please don’t hesitate to contact us on 1800 Ozcare (1800 692 273) or email

COVID-19 Update for
Canossa Private Hospital
Yellow Divider

Due to the lockdown, Canossa Private Hospital will not be able to permit visitors from 4pm AEST Saturday 31 July 2021 to 4pm AEST Sunday 8 August 2021. Masks are mandatory for all of our staff working at Canossa Private Hospital.