Deciding to move into an aged care facility can be a difficult decision, particularly if it comes at a time when you’re feeling unwell or are in hospital.
Discussing your preferences for aged care accommodation with your family and friends can help you consider all of your options and make the best choice.
Step 1. Register with My Aged Care on 1800 200 422 (Have your Medicare card ready)
Step 2. Complete your ACAT assessment
Step 3. Submit your Aged Care Calculation of Your Cost of Care Form (SA486) (permanent care only)
Step 4. Book a tour at your chosen Ozcare facility
Step 5. Complete your Application Pack (available from the facility)
Step 6. Submit your Pre-admission Pack
Step 7. Move in
Once you have decided that you would like to move into residential aged care (for permanent care, residential respite or dementia aged care), you will need to register with My Aged Care and be assessed by the Australian Government’s Aged Care Assessment Team (ACAT).
After your assessment, you will receive a letter with the outcome of your assessment, including the services you are approved to receive and the reasons why.
If you are unhappy with the result, you can ask ACAT to review their decision. The letter will include instructions on how to do this.
ACAT assessments are free, and are available all over Australia. Call My Aged Care on 1800 200 422 to register and find your local ACAT.Prepare for your ACAT Assessment
Use the Aged Care Calculation of your cost of care form (SA486) to give the Department of Human Services (DHS) your income and assets details. DHS will use these details to tell you how much you need to pay for aged care.
You can fill this form in online, print and sign it and send it to DHS with your supporting documents. The digital form uses dynamic questions tailored to your individual circumstances.
If you would prefer to use the simplified paper forms, they are as follows:
The government will use the information you provide to determine how much you will need to contribute to the cost of your aged care services. You’ll never be denied care because you can’t afford it, and the government sets maximum amounts on what aged care providers can charge.Costs and Fees
Once you have received your letter of approval from ACAT, you can start to look for an aged care home that you would like to move into. Just as you would when buying or renting a house, you can view a range of aged care accommodation and get a feel for the atmosphere, rooms, and services by taking a tour.
It’s a good idea to take your ACAT letter with you so the aged care provider can understand the services you will need. They will be able to tell you whether they have any aged care vacancies or how many people are on the waiting list.
Single rooms are the most popular and sometimes have longer waiting lists than shared rooms. If you need to move in urgently, it’s sometimes possible for you to take a shared room and move into a single room when one becomes available.
Some questions that you might like to ask on your tour include:
The cost of your room and care will depend on the room that you choose, as well as the result of your assets and income assessment. Read more about fees and charges for residential aged care.
When you have a short list of aged care facilities that you would like to move into, you can start applying to them.
Aged care organisations will have their own application process, but they will be very similar. You will be asked to provide your personal details, care needs, medical details, and financial information, usually by filling out a form.
Once you have submitted your form, the aged care home will review your application and ensure they are able to provide the care you need. You will be contacted once the room you have chosen becomes available and you can make plans to move in.
Your care provider will send you a pre-admission pack with your client agreement, items to bring, and forms to fill in before your first day. Read more about what to expect when moving into residential aged care.
You can find out more about moving into an aged care home by visiting My Aged Care.
Once you have received your ACAT approval call us on 1800 Ozcare (1800 692 273) to speak to your nearest facility. We will discuss your needs and confirm the aged care vacancies we have available.
You will need to complete the Ozcare residential respite care application pack, which are available from our aged care facilities.Call 1800 692 273
We are focused on ensuring we deliver outstanding quality of care by listening to you and your family to design your care around your personal needs and preferences.