Preparing to move into residential aged care can be a busy time, with a myriad of different people and organisations to contact, and packing to be done.
This information takes you through the process after your application has been accepted by Ozcare, including the items we will provide and a checklist of suggested items to bring with you to best prepare you for your new aged care accommodation.
We aim to make moving in with Ozcare a positive experience. If there is anything we can do to make the transition easier for you please speak with a helpful staff member.
Once your application is accepted, you’ll be notified by phone and be provided with paperwork to complete. This will include your client agreement and forms for payment, clothing labelling, and dietary requirements. You’ll also be asked to organise a medical summary from your GP and a certified copy of your Enduring Power of Attorney certificate, if you have one.
We will provide you with furniture, linen, and fittings for your room, as well as basic toiletries. This includes:
We also encourage you to decorate your room and make it feel like home with:
You will also need:
We ask that you bring a family member with you on your first day to help with the admission process. They are invited stay for lunch and help you settle in.
When you arrive at the facility you will be greeted at reception and shown to your room. Then we’ll take you through our admission process including:
Before you move into residential aged care, there are a number of organisations and people that you might need to contact to advise them you have changed address or are no longer at home. This includes your:
Aged care facilities, also known as nursing homes or aged care homes, are vibrant places, full of activities and people.
There may be adjustment period as you get used to a new environment and living with others, but you will have all the help you need which will make daily living activities easier.
There will be a calendar of activities for you to choose from, but the day is yours to do as you please. You can have visitors just as you would at home, and go for outings with friends or family as long as you are well enough to do so.
You’ll be provided with five meals per day including breakfast, morning tea, lunch, afternoon tea, and dinner. All meals are cooked in our kitchens by our hospitality staff, who cater for all dietary requirements.
When you first arrive we will sit down with you to create a personalised care plan that takes into account your specific needs and preferences. This plan will be adjusted through your stay with us as your needs change.FAQs
Once you have received your ACAT approval call us on 1800 Ozcare (1800 692 273) to speak to your nearest facility. We will discuss your needs and confirm the aged care vacancies we have available.
You will need to complete the Ozcare residential respite care application pack, which are available from our aged care facilities.Call 1800 692 273
We are focused on ensuring we deliver outstanding quality of care by listening to you and your family to design your care around your personal needs and preferences.