We will provide you with:
We also encourage you to decorate your room and make it feel like home with:
You will also need:
We welcome visitors at any time of the day or night, just as you would in your own home. Animals are also welcome to visit as long as they are restrained and don't enter dining areas.
You are more than welcome to use your own doctor and on admission you will be asked to nominate your preferred medical officer.
All residents pay a basic daily fee of 85% of the Australian Single Aged Care Pension. Depending on your circumstances, you may also need to pay an additional care fee and an accommodation charge for your room.
The additional care fee and accommodation charge are means tested by the Australian Government’s Department of Human Services. They will review your income and assets and advise you if you need to pay either fee. They will also advise you of the maximum accommodation charge, if any, Ozcare can ask you to pay.
The cost of your accommodation will also be based on the room and bathroom option that you choose (for example single or shared).
More information about accommodation charges and room options are available on each aged care facility's page. Visit the Aged Care Facility page and choose the facility you're interested in.
In addition to the basic daily fee and the variable care fee and accommodation charge (see 'What should I expect to pay' above), you will need to pay any costs associated with:
Waiting times for different room types vary and can be longer for single rooms. However we are usually able to accommodate you at the time you are ready to move in, and place you on a priority list for the room of your liking.
Yes – all residents are allocated 52 days per year of social leave time by the Australian Government’s Department of Human Services. If you want to take more you can, but you may be charged a fee while you are away. Speak to your facility manager to discuss the details for your particular circumstance.
It is your responsibility to organise transport to and from personal appointments and private outings, however if you’re not able to do so, please let us know and we will assist where we can.
You can do as much or as little as you like; we offer a wide variety of group activities, social events and outings but also provide you with the opportunity to pursue your own interests and have time to yourself.
Keep active with chair Zumba, enjoy music and dance concerts, get out and about with bus trips and picnic outings, try your luck at bingo – there is so much to do. We provide you and your families with monthly activity calendars so you can plan your social calendar.
We’re also an active part of our local community and arrange for residents to participate in community events and invite community groups into our facility.
On admission your diversional therapist will discuss your personal preferences for social activities.
We offer unlimited visiting hours, giving your family and friends the opportunity to visit whenever they want and continue to be part of your life.
We also invite residents and their loved ones to attend monthly committee meetings; a forum where you can provide feedback and suggestions. Meeting times are advertised in the facility's monthly newsletter.
We offer temporary stays in our aged care facilities for respite care, to allow carers to take a break and enjoy time out for their own health and well-being. Stays typically last for a few days and can happen on a scheduled or emergency basis. The maximum stay is 63 days but this can be extended in special circumstances.
You will need to have an ACAT assessment to access respite care in our aged care facilities.
If you already have an ACAT approval or have questions, call 1800 Ozcare (1800 692 273) to speak with a helpful staff member.
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