Ozcare coordinator assessing a client for services

Application Process - Home Care

Understanding the process of receiving care at home services

Home care services are designed to help you stay at home for longer, and can even assist you to become more active and social. Most home care services aren’t intended to be used long term, but to help you manage around the house and support you to become independent again. Getting home care can be done in six easy steps:

Download printer-friendly application process

Register With My Aged Care
Call My Aged Care on 1800 200 422 to register your details and begin the assessment process
My Aged Care will refer you for services straight away if your needs are very basic, or will arrange for you have to have an assessment.
Aged Care Fees
Income Assessment

If you have been approved for a Home Care Package, you may need to submit an Aged Care Fees Income Assessment form (SA 456) to the Department of Human Services.
Find a Provider
Find your nearest Ozcare branch using our locate a service finder or ask My Aged Care to refer you to Ozcare.
Review Your Home Care
Agreement & Costs

Sign your home care agreement, discuss the costs, and create your individual care plan. If you are on a home care package, you will also create your personalised budget.
Start Services
You’ll start receiving your services from our experienced team of carers, nurses, dementia specialists, and allied health professionals such as physiotherapists.

Next Steps


Back to Top