Last year we supported more than 3,500 people in our homeless hostels, family accommodation, and women’s refuges. With the right support, and the right mindset, homelessness doesn’t have to be a life-long affliction, but a temporary problem that can be solved.
During homelessness week, we want to shine the spotlight on the variety of programs open to people in Queensland who are struggling to find or keep housing.
Our eight homeless hostels for men over the age of 18 provide short term accommodation and support to get your life back on track. You’ll receive three meals a day and a bed, but most importantly help with referrals, information about housing options, access to health services, and skills to help you succeed when you find a place of their own.
Helping people access health and community care services, our homeless outreach program is open to people who are homeless, or at risk of homelessness, over the age of 65 years or living with disability. These services are designed to help you improve your health and independence so you can use mainstream services.
We provide accommodation for families who are homeless along with a support worker who will help you assess your situation, create plans for housing, schooling, and health, link you with other organisations that can help.
Singles & Couples Accommodation
Support to find permanent accommodation for those in the Ipswich region. Stay in our temporary accommodation with access to a support worker who will help you assess your situation, create plans for housing, Centrelink, life skills, transport to appointments, and referrals to other organisations.
Assistance with Care & Housing
If you are an older person on a low income who is homeless, or at risk of homelessness, the Assistance with Care and Housing (ACH) program can help you find the right accommodation for your needs. This can include finding housing through the private rental market or applying for affordable social housing options.
Homestay Program & Family Accommodation Program – Housing Support
Every day we help single people and families deal with issues with their tenancy in rentals, boarding houses, government housing and share houses. If you’re at risk of becoming homeless, our support workers can visit you in your home to help you manage issues including breach notices, establishing a successful tenancy, being unable to pay your rent, or property damage.
If you’re experiencing family or domestic violence, you can access free and confidential services to help you make the best possible decisions for yourself and your family. We offer five confidential women’s refuges around Queensland for women and their children. Start by calling DV Connect on 1800 811 811 at any time of the day or night.
The Bush Connection
Farming families living in the Toowoomba area can access free support with dealing with financial difficulties or maintaining their farm.
This includes assessment, informal counselling, referrals, goal setting, other support available in your area, and ongoing support from the Friends of the Bush Connection volunteer group.
In Toowoomba, one client Tricia*, who lives with borderline personality disorder, had been to almost every support organisation searching for help. Her problems were seemingly unsolvable, and most had given up on her due to her behaviours. With no housing and no way forward, her future seemed uncertain.
When Tricia was finally referred to Ozcare, she was not in a good place.
“Tricia was referred to Ozcare’s resident recovery program and needed assistance to secure more permanent accommodation. I was approached by Kim McNair, coordinator of the program, to work collaboratively to assist Tricia,” Coordinator of the homeless outreach program Ricky Fletcher said.
With five community support services, Ozcare offers people in Toowoomba support for mental health, homelessness, domestic violence, home care, and family support. In cases like these, the separate programs came together to use their combined expertise to support a client.
“With a diverse range of programs with very experienced and passionate staff, we at Ozcare often work together to support clients using each program’s strength to assist clients to achieve their personal goals for a better future,” Ricky said.
“We were able to support Tricia to start her mental health recovery and find accommodation. For the first time in her adult life she has been able to sustain permanent accommodation for more than a year. Tricia now has a roof over her head and can start to make plans for the future.”
How to get help
Our team is experienced in helping people through tough situations and can also refer you to other organisations if needed.
We’re here to help, so call us on 1800 Ozcare (1800 692 273).
*Names have been changed.