Please be advised that phone services to the following locations will be unavailable on the following dates as we upgrade our telephone system:
If you need to contact any of these locations please call our Customer Service Centre on 1800 Ozcare (1800 692 273) and leave a message. We will return your call within two hours.
Please note, there will be an outage to 1800 Ozcare (1800 692 273) on Saturday 19 October from 2pm until 4pm.
The following numbers may be used to contact residents in our aged care facilities. For all other enquiries, please call 1800 Ozcare (1800 692 273).
Ozcare Toowoomba - (07) 4951 5900
Ozcare Hervey Bay (07) 4194 3300
Villa Vincent, Townsville (07) 4724 7100
Our contact centre is open from 8am to 5pm weekdays and 8am to 12pm on Saturday. A message service is available outside of these hours.
If you need urgent assistance please call:
Lifeline - 13 11 14
Confidential counselling and support
Our Community Support Services (Hostels & Housing Services, Drug & Alcohol Services, Women’s Refuges, GIFS & The Bush Connection Program) transitioned to St Vincent de Paul Society Queensland on 1 July 2019. To access these services please call 1800 846 643 or visit qld.vinnies.org.au.
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