The following numbers may be used to contact residents in our aged care facilities. For all other enquiries, please call 1800 Ozcare (1800 692 273).
Ozcare Hervey Bay (07) 4194 3300
Villa Vincent, Townsville (07) 4724 7100
Our contact centre is open from 8am to 5pm weekdays and 8am to 12pm on Saturday. A message service is available outside of these hours.
Our Customer Service Centre will be closed on Christmas Day and New Year's Day, and open from 8am to 12pm on Boxing Day.
If you need urgent assistance please call:
Lifeline - 13 11 14
Confidential counselling and support
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