This Ozcare NDIS, disability and health client, who uses respite care, makes amazing dioramas such as this jungle themed one with his Ozcare carer

NDIS Plans & Costs

Starting your NDIS plan and supports

Once the NDIS has been rolled out in your area, and you have been approved for NDIS, you can begin to look for a provider for your services, known as ‘supports’.

Under the NDIS, you have control over your plan, and the supports you are receiving. This includes what supports you want to receive, when you receive them, where you receive them, and the provider that you want.

Creating Your Plan

During your planning session with the National Disability Insurance Agency (NDIA), you will discuss your goals and decide which supports you want to include in your plan. These might include:

  • Supports from family, friends, mainstream services, and community groups
    These supports are either free or funded by sources other than NDIS, such as Medicare
  • NDIS supports
    These are the supports that NDIA have found to be ‘reasonable and necessary’ to help you live an ordinary life. You will be provided a budget for a support category, which links to a specific area of your life

Support Categories

Each support category contains a number of services that you can choose from to help achieve your goals. 

You may be funded for Core Supports, which includes assistance with everyday tasks, consumables and social participation. This funding is flexible and allows you to access supports across the three categories that best suit your needs and goals. Transport is funded separately.

In addition to Core Supports, you may also be funded for Capital Supports or Capacity Building supports. Funding for these supports is specifically allocated so you can achieve your goals, so only supports within the allocation can be accessed.

In some cases, you may be approved for a specific support (rather than a category). In this case, only the specified support can be provided using the allocated budget on your plan.

The available support categories are:

Core supports

Capital supports

Capacity building supports

Cost of Supports

The NDIA publishes a price list, which sets out the cost of each support. This is the cost of services, no matter which provider you choose. The price list is valid from 1 July each year and lasts for 12 months.

In some cases, the cost of a support may not be fixed, and we can provide you with a quote that the NDIA will approve.

There are no out-of-pocket expenses for accessing the supports in your plan.

Finding a Provider

Once you have received your plan, it’s time to find a provider. You can choose to have all of your supports delivered by one provider, or by many.

With an extensive range of NDIS services, Ozcare is able to be a single point of contact to help you organise all of your funded supports, whether we provide the services ourselves or link you with another provider.

We have been providing disability services for more than 20 years, and have a team of skilled carers, nurses, physiotherapists, occupational therapists, and other allied health professionals.

With branches all over Queensland, including eight day respite centres, we offer you personalised, professional support that can be changed as your needs change.

Find out more about the NDIS services Ozcare provides.

Managing Your Budget

There are four ways that you can manage your NDIS plan budget.

  1. Agency
    You can choose to have your plan managed by the NDIA, who will pay your providers directly
  2. Plan management provider
    You can choose to have your plan managed by a support provider, such as Ozcare, who will be paid by the NDIA directly
  3. Self-managed budgets
    You have the choice to manage your own budget, where you pay a provider directly for services and have the cost of the service reimbursed to your bank account. If you are interested in this option see the NDIS’s information on self-managing your plan
  4. Transport payments
    If you have a transport budget, the NDIA will pay this to your nominated bank account fortnightly.

Managing Your Plan and Supports

Your provider will send you with a monthly statement of your services, so you can keep track of what you have been receiving. You can also check the record of your supports on the myplace participant portal.

If your needs change, your provider will discuss other services that might suit you better within your existing budgets, or support you to request a plan review by the NDIA to change the budgets you have been approved for.

Resources – NDIS Website


Next Steps


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