A client who benefits from Ozcare's NDIS, disability and health services in Queensland

What is NDIS?

National Disability Insurance Scheme

The NDIS provides individualised support for eligible people with a permanent and significant disability, their families, and carers.

If you are aged under 65 years old and satisfy the eligibility criteria, the NDIS will provide you with the reasonable and necessary supports you need to enjoy life.

Through the NDIS, you can:

  • Access mainstream services and supports
  • Access community services and supports
  • Maintain informal support arrangements
  • Receive reasonable and necessary funded supports

These supports will help you to achieve your goals, which might involve:

  • Independence
  • Community involvement
  • Education
  • Employment
  • Health & wellbeing

As an insurance scheme, the NDIS takes a lifetime approach, investing in people with disability early to improve your outcomes later in life.

The NDIS gives all Australians peace of mind; that if their child or loved one is born with or acquires a permanent and significant disability, they will get the support they need.

Become an NDIS Participant

To start NDIS services, you need to become an NDIS participant by having your eligibility assessed and creating an NDIS plan with the NDIA for approved supports.

  1. Register with the National Disability Insurance Agency (NDIA). Call us now on 1800 Ozcare (1800 692 273)  for assistance to start your NDIS registration and find out if you’re eligible
  2. The NDIA will send you an Access Request Form that you will need to complete with your GP or specialist
  3. If you satisfy the eligibility requirements, you will receive notification of your Initial Planning Meeting, which can be held over the phone or face-to-face
  4. Once you have received your approved NDIS Plan via post or the NDIA Participant Portal, you can contact Ozcare as an NDIS participant to discuss the supports in your plan

NDIS Assessment

In order to start receiving NDIS services you need to have your eligibility assessed by the National Disability Insurance Agency (NDIA). You can use our NDIS initial planning meeting checklist to help you prepare.

Call us now on 1800 Ozcare (1800 692 273) for assistance to start your NDIS registration and find out if you’re eligible.

Register now

NDIS Information Sessions & Booklets

A number of free information sessions are being held across the state by disability organisations and service providers.  Find a full list of the events on the NDIS website Queensland events page and on the Queensland Government Department of Communities website’s NDIS events calendar

Information is also available to download from NDIS - for participants Booklet 1,2 and 3

National Disability Insurance Agency

The NDIA is the independent agency that is implementing the NDIS. They are a national agency that looks after NDIS for all of Australia.


  • Helps empower and inform people with disability to be confident consumers, while also providing service providers with clarity and transparency so they can grow their business and respond to need
  • Provides information and referrals, links to services and activities, individualised plans and where necessary, funded supports to people over a lifetime
  • Raises community awareness and encourages greater inclusion and access for people with disability to mainstream services, community activities and other government initiatives


Once you are an approved participant of the scheme, you can use the online myplace Participant Portal on the NDIS website to search for service providers in your area, request services, and manage your services and plan online. You can find Ozcare branches in the following areas:

  • Brisbane North
  • Brisbane South & Logan
  • Bundaberg
  • Central Highlands
  • Cairns
  • Hervey Bay
  • Gladstone
  • Gold Coast
  • Ipswich
  • Mackay
  • Malanda
  • Miriam Vale
  • Mount Perry
  • Rockhampton
  • Sunshine Coast
  • Toowoomba
  • Townsville
  • Warwick

If you are having trouble finding your local branch, try our ‘locate a service’ finder, or call us on 1800 Ozcare (1800 692 273) to speak with a helpful staff member.

Next Steps

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