Improved Living Arrangements

Support with your accommodation or tenancy

Having a safe, comfortable home environment is essential for all of us. We can provide support to help ensure you can get and keep accommodation that is right for you.

If you are an NDIS participant and have been approved for the support category ‘improved living arrangements’ in your NDIS plan, you can access the supports below.


Accommodation / tenancy assistance

If you need help to apply for a rental tenancy or ensure you are meeting your requirements of a rental agreement, we can assist you with support to complete paperwork and understand your obligations to make sure you keep your housing.

Assistance in coordinating or managing life stages transitions and supports

We can provide short term or ongoing support to strengthen your ability to maintain your home, manage your life independently, and participate in your community. You can access help with:

  • Connecting and coordinating supports
  • Organising and maintaining housing
  • Planning for changes around work, study, or other aspects of your life
  • Decision making, daily planning, and budgeting

Support Categories

Each support category contains a number of services that you can choose from to help achieve your goals. You can use your budget for any of services within that support category, but you are unable to use this budget for services within another support category. In some cases, you may be approved for a specific support (rather than a category). In this case, you will need to use your budget for this specific service only.

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Cost of Supports

The NDIA publishes a price list, which sets out the cost of each support. This is the price you will pay no matter which provider you choose. In some cases, a price for a support may not be fixed, and we can provide you with a quote that the NDIA will approve.

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Our NDIS services are open to all NDIS participants with an approved plan. We have branches all over Queensland, from the Gold Coast to Far North Queensland use our locate a service finder to find the nearest branch to you.

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Flexibility of Services

With NDIS, you have the power to choose the services that best suit your needs and goals, including how services are delivered. Each of the services above can be tailored to your specific requirements, and changed as your needs change.

Why Ozcare?

With 20 years’ experience providing disability services, we focus on your strengths to support you to achieve your goals. To provide consistent personalised care, we make sure that you continue to see familiar faces for each of your appointments so you can get to know your carers and feel comfortable with them.

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